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DeliverThat

Regional Success Advocate || CSR

OH, Canton
DeliverThat Corporate Positions

DeliverThat

Operating in over 40 major metropolitan areas across the U.S. and Canada, DeliverThat is about providing delivery opportunities to its drivers: larger commissions, stronger relationships, and a platform where YOU aren’t “just a number”. As a DeliverThat driver, you will be your own boss. Each and every one of our drivers has their own dedicated success representative to help meet their goals. Enjoy the flexibility of choosing when, where, and how much you want to deliver. All you need is a car, a valid driver’s license, and a smartphone to start making money. It’s that easy.

Position overview

DeliverThat, the leader in off-premise catering technology, is welcoming applicants for our entry level Customer Service Specialist/Regional Success Advocate position. Our Specialists serve as the point of contact and advocate for designated DeliverThat independently contracted delivery personnel. Through coordination and execution within our operational departments, the specialist utilizes relationship-building communications to ensure driver engagement and organizational success. This is accomplished through initiating and fielding inbound and outbound calls, executing followup procedures and committing to teamwork above all else. Individuals in this role serve a vital role embodying the commitments of DeliverThat. We welcome those dedicated to developing their professional skills and experience with an international company to submit their resume for consideration.

Why Join Us:

-Competitive Pay
-Flexible scheduling with Part-Time and Full-Time opportunities
-Our professional, yet casual, business atmosphere embraces both independence, teamwork, creativity and a schedule that prioritizes work/life balance.

What We Look For:

-Ability and desire to succeed independently and within team-focused environments
-Ability to remain focused and driven through challenging situations
-A commitment to developing their professional acumen
-Proficiency in G-Suite, Microsoft Office and application-based navigation.

Responsibilities:

-Daily communication and engagement with DeliverThat personnel teams via multi-channel communication
-Documentation and reporting of applicable incident(s)
-Correspondence with other DeliverThat operational departments and third-party partners
-Offer support and direction to DeliverThat's independent delivery contractors

Requirements:

-1+ years in Customer Service and/or Customer Communications experience
-Exceptional phone and interpersonal communication skills
-A high school diploma or G.E.D. equivalent
-Reliable transportation

If you meet ALL of the requirements above and believe that you are a great fit, please provide your resume and we can schedule an interview!