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Venue Operator

Chicago, IL


Crafty’s mission is to help companies craft better workplaces. We work with offices to elevate happiness by providing snacks, beverages, alcohol, and cool happy hour events! When we first launched on December 1, 2015, our business was a craft beer marketplace that delivered delicious, small-batch local craft beers to offices throughout the city. We have since evolved into a food, beverage, and events management platform for offices in Chicago. Some of our biggest name customers are Google, Uber, Yelp, Salesforce, Trunk Club, WeWork, and Coyote Logistics! From hot coffee to cold brew coffee, from kegs of craft beer to bottles of Bud Light, from LaCroix to Coke Zero, from coffee cups to plastic silverware, and from fully stocked office kitchens to poppin’ events and tastings, we offer a truly comprehensive product portfolio.

Position overview

We are seeking a Venue Operator to be dedicated to a client’s venue space at their corporate office that is primarily used for executive meetings, receptions, and more. This Venue Operator will be dedicated to providing an impeccable experience for every single person who walks through the venue. On a daily basis, this Venue Operator will: Catering Setup and Breakdown + Receive catering orders, review and ensure that all orders are accurate + Re-plate food in accordance to ServSafe guidelines and in an aesthetically pleasing manner + Anticipate the needs of each event and set up (at times multiple) meals and beverage packages per shift + Clean up meal and beverage service Aesthetic Management + Pay meticulous detail to the position of all furniture and pieces in the space; constantly ensure that everything looks the way it should according to the Venue Operator Handbook + Ensure that the kitchen is organized and clean at all times + Maintain the impeccable cleanliness of the space at all times Inventory Management + Daily and weekly counting of products in storage + Identify slow and fast moving products and make recommendations based on observations + Predict inventory issues ahead (e.g., we are going to run out of napkins after tomorrow's lunch) Hospitality and High Level Service + Greet guests, take coats, direct them as needed + Demonstrate a friendly and helpful demeanor at all times + Assist client staff in all ways needed We are looking for part-time Crafty Venue Operators. Please note that this position requires the ability to regularly lift 25 pounds.

Who we are looking for

Experience: + You have hospitality experience in hotels, high-end restaurants, or corporate offices. Event planning experience is a major plus. Qualifiers: + Complete dedication to providing an impeccable white-glove client experience. + Extraordinarily organized. Detail-orientation is an absolute must along with an ability to multitask. You have tried-and-true methods in your arsenal for staying organized and on top of it all. + Team-player. We are a startup with the mentality that no job is too big or too small for us. You hustle because that’s just how you work, but you are also gladly step in to help out your teammates. + Adaptable. You know that in the hospitality world, you could have all your careful plans derailed. You know how to stay motivated and adapt as the day goes on. + Calm and collected in the line of fire. This is crucial in joining our team. On a day where everything that could go wrong has gone wrong, you find a way to stay positive, problem-solve, and get things done in the most efficient way possible. . + Incredibly personable. Personality is everything. You make those around you feel welcome and cared for.

What we offer:

Our people mean everything to us. When you join Crafty, you're joining a team of passionate, smart hooligans who work incredibly hard and know how to get things done. Building the structure to support our team as it continues to grow will have a tremendous impact in enabling our growth today and shaping the company that we become. Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.