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Sports Basement

Help Hub Team Member


Sports Basement

Sports Basement is a Bay Area sporting goods retailer, but it feels like so much more! We carry the best brands at the best prices, we rent snow gear, camp gear, bikes and more, and we'll fix up your bike or tune your ski gear at our in-store service shops. Even better, we offer tons of comfy couches and community spaces so you can feel at home, enjoy a film festival, or meet some (sorta) famous athletes. From hosting fundraisers for local schools & charities to cheering you on at a local race, we're a key part of our local communities as well as a safe space to hang out (that’s what the couches are for).

Position overview

Sports Basement is expanding our Help Hub Team. Do you love helping people find that perfect item for their next workout or adventure? Our Help Hub Team is located at our Berkeley location. Team members are responsible for delivering WOW customer experiences over phone/email/chat. You will be utilizing several software systems to provide customers with information about products, rentals, services, and even placing orders directly over the phone. Schedule: Full-time, including at least one weekend day plus evenings.