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Straus Family Creamery

Quality Assurance Technician


Straus Family Creamery

Founded in 1994, Straus Family Creamery is a mission-driven, family-owned-and-operated business dedicated to making premium organic dairy products, with minimal processing. The Straus Dairy Farm and Creamery, located in the small town of Marshall on the Northern California Coast, was the first certified organic dairy farm west of the Mississippi River and the first 100% certified organic creamery in the United States.

Position overview

Quality is an intricate part of Straus Family Creamery’s mission. The Quality Assurance Technician is responsible for safeguarding all product quality and safety while ensuring adherence to Company and regulatory standards. The QAT ensures that the production and distribution of products always meets or exceeds all quality standards and that all Good Manufacturing Practices (GMP) and Standard Operating Procedures (SOP) are consistently followed. ESSENTIAL JOB FUNCTIONS Quality • Providing bacterial, yeast, and mold testing, plating and other actions to collect, test, measure, record and communicate quality and sanitation data to the QA manager • Keeping files and samples for all tests and providing samples to external organizations • Tracks results and products for possible holds on shipments • Monitors and tests cleanup crew results, provides feedback to management for corrective action • Tests and reviews environmental quality, as well as facility for bacteria and yeast and molds contamination problems, equipment contamination problems, and process contamination issues • Provides for all required documentation and records for all areas of the QA department testing program • Ensures that chemical supplies for Quality testing and plating are properly used and inventoried to guarantee availability • Provide regular daily, weekly, and monthly reports on product quality testing that are reliable and results oriented • Communicate quality metric and inspection results to appropriate parties • Assist with all local, state, customer/third party, and federal audits, dairy partner inspections, organic and kosher/certifications inspections, and non-GMO verification • Ensure product loss is minimized • Ensure areas of responsibility are kept neat and clean, communicating any safety hazard immediately to a member of management • Comply with all Good Manufacturing Practices (GMPs), Standard Operating Procedures (SOP), and any/all established processes , whether established by manager, by the company or by law as well as assist with the communication, training, and enforcement of these • Work in a safe manner and comply with all health, safety, security and emergency requirements that are communicated, whether established by manager, by the company or by law • Communicate any safety hazard to a member of management • Comply with all Company policies communicated through your Employee Manual, trainings, notice boards or other postings, or by a member of management • Participate in weekly team meetings, biweekly huddles, safety meetings and other Company meetings as requested • Ensure work is produced in the most sustainable manner • Maintain excellent attendance and work ethic • Scheduling flexibility to work different shifts when required and to work after-hours, weekends, and on-call to support operation of a 24/7 facility and to monitor and test sanitation or quality parameters when non-compliance occurs • Other duties as required $18.00/hr to 19.50/hr DOE

Education and Experience:

• BA in Food or Dairy Science, preferred • Technical experience in managing quality assurance programs and processes, preferred • Must have a valid California Driver's license and clean driving record • Occasional travel required to dairy farm inspections and/or other off-site locations

Knowledge and Skills and Abilities:

• Ability to communicate effectively in English, both written and verbally, with cross-functional team members, management, dairy partners, inspectors and auditors, vendors, and certifying agencies (organic, kosher, NON-GMO Project) and other team members • Comprehension of basic business math calculations • Ability to measure and convert measurements in volume and weight • Ability to communicate orally and verbally in basic Spanish, preferred but not required • Must be proficient computer literate with Microsoft Office, Excel, and accounting/inventory control programs • Must possess an aptitude for smart technology, particularly iPhone/iPad, as well as willingness to expand technical knowledge in these areas • Must possess strong, positive interpersonal skills and be able to build relationships, at all levels • Ability to troubleshoot problems related with your area of responsibility • Ability to work calmly under pressure and use sound judgment to make Quality decisions • Ability to perform with a high level of professionalism in a dynamic and diverse environment • Must be self-motivated • Willingness to help in urgent situations and participate in company, team and community building events

Physical Requirements:

• Working in a manufacturing/warehouse environment. • Extended periods of standing, sitting, walking, climbing, bending, stooping, pushing, pulling, and stooping, turning the head and torso, reaching, grasping, bending and flexing the arms, legs, wrists, hands, and fingers. – Repetitive at times. • Full organoleptic (sight, smell, taste) as well as audio and vocal senses are necessary to evaluate and make sound decisions on product quality and production processes • The ability to climb and balance is essential • Ability to withstand temperatures ranging from -20° to 115° Fahrenheit • Working in cold, wet, humid environments • Ability to work in high allergen environments • Ability to withstand noise produced by manufacturing and warehouse machinery up to 90 decibels • Ability to lift, hold and/or carry 55 pounds, unassisted • Ability to work on a computer and look at a computer screen for extended periods of time