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Tin Pot Creamery


Palo Alto
Retail Store

Tin Pot Creamery

Tin Pot Creamery is a small batch ice creamery with a production kitchen and several scoop shops in the Bay Area. The team at Tin Pot handcrafts ice creams, toppings, sauces, mix-ins and baked goods every day. The menu changes seasonally and there is a strong emphasis on organic and local ingredients. We're hiring for people to join our team - Tin Pot is a fun place to work where you will meet lots of wonderful people in an active and fast-paced work environment.

Position overview

Reports directly to Shift Lead

Tin Pot Creamery Scoopers provide excellent customer service in the scoop shop, on the phone and during company events. Scoopers are expected to have a friendly disposition and educate customers on products. Scoopers are expected to fulfill guest orders promptly and accurately. Scoopers maintain a stocked, clean store and performs other duties as assigned.

Benefits & Perks:

● Tips
● Weekly Payroll
● Free Uniforms
● Health Benefits for Full Time employees
● Paid vacations for Full Time employees
● Product discounts and MORE!


● Is a positive representative for Tin Pot at all times
● Provides excellent customer service
● Greets customers with a friendly and helpful disposition
● Operates Point of Sale
● Follows standard operating procedures to prepare menu items
● Follow safety and sanitation guidelines
● Learns store products,production,packaging,and services
● Maintains the store's appearance through stocking and cleaning
● Answers and directs phone calls appropriately
● Maintains proper storage and holding temperatures for food products
● Maintains personal hygiene
● Follows maintenance cleaning and handling of maintenance issues
● Communicates effectively with co-workers, management and other departments
● Gives feedback to coworkers in a timely manner
● Complies with the store's policies and procedures
● Able to multitask in a fast-paced environment
● Maintains product quality through attention to menu items taste, appearance and texture and reports inconsistencies to the on duty manager or Shift Lead immediately
● Assist with monthly inventory
● Performs all other duties as assigned


● Able to lift 50 pounds
● Able to stand on feet for extended periods of time
● Has/obtains ServSafe Food Handler’s Card within 2 weeks of hire.