Willamette Valley Vineyards
Founded in 1983 by Oregon native Jim Bernau with the dream of creating world-class Pinot Noir, Willamette Valley Vineyards has grown from a bold idea into one of the region's leading wineries, earning the title “One of America's Great Pinot Noir Producers” from Wine Enthusiast Magazine.
Responsible for envisioning, implementing, and successfully building and nurturing long term relationships with customers across the country for Willamette Valley Vineyards. This is a part-time, commission only position, where the employee works when they desire.
Primary Job Responsibilities/Essential Functions (P&P: Demo Team)
• Plan and schedule wine tasting events in the community.order samples, as needed for scheduled tastings. • Execute scheduled wine tastings, exposing wine enthusiasts to our brand. • Place customer wine orders in a timely manner. • Follow up with customers to ensure wine was delivered and they are satisfied. • Contact customers for wine re-orders. • Support National Sales efforts in local Market as needed when available Database Management: • Create and maintain a contact management system of customer information. Include phone numbers, address, email addresses, wine preferences, frequency of purchases, gift buying info, birthdays, anniversaries, etc. Mention these things when contacting them again. • Continually update customer information and correct information that comes back incomplete or incorrect. • Keep up to date notes on customers that are contacted. • If OSA does not have eWinery/vinSuite access, contact updates must be provided to Sales Director and/or Ambassador Admin Asst for updating in eWinery/vinSuite System on a minimum of a monthly basis. • For OSAs who have eWinery/vinSuite access, it is expected they will impute their updates into eWinery/vinSuite on a minimum monthly basis
Must have: • Well developed, detail-oriented, customer service skills • Excellent written & verbal communication skills. • The ability to work independently. • A valid/current Alcohol Server’s Permit, if the state requires. • A passion for turning customers into WVV Wine Enthusiasts Must be able to: • Lift 40 lbs.
Desired • Willing to learn about wine & winemaking processes. • Genuine interest in the luxury wine business & terminology. • Willing to learn and present the WVV story
Willamette Valley Vineyards Policies and Procedures
• Policies and Procedures in the Willamette Valley Vineyards Employee Handbook and related Policies and Procedures in the Policy & Procedure Manual are to be included in this agreement.